Outsourced DBA Services

Do you know how to keep your databases healthy and available at competitive prices? We know.

At Kentor we know that databases’ health and availability is vital for your business. At the same time it’s also resource and money consuming. With our Outsourced DBA Services you’ll get a way to take control over costs and get guaranteed service levels fitting your needs regardless if your demands are low-end or premium.

 

This means you can focus on your business while we are making IT easier. Our services include:

  • Daily, proactive monitoring and administration
  • Fast, efficient response to database events
  • Installation, upgrades, migrations and configuration
  • Backup and recovery planning
  • Disaster recovery analysis and testing
  • Database performance monitoring and tuning

 

Kentor’s qualified staff has wide experience from several different databases and platforms. We are certified partners to Oracle and Microsoft.

 Outsourced DBA Services are provided in two packages.

 

Low-end

Premium

Single point of contact Yes Yes
Service time 8/5 24/7
On demand trouble shooting (response time) 2 hours 30 minutes
Daily
Availability check + +
Logs check and solve or escalate problems   +
Backup check + +
Performance checks   +
Available disk space check   +
Monthly
Logs check and solve or escalate problems +  
Recovery check   +
Performance checks + +
Available disk space check +  
Capacity planning   +
Security auditing logs check   +
Report + +
By the quarter
Recovery check +  
Capacity planning +  
By perforce
Object reorganization   +
Patching + +
Instance tuning and optimization + +
SQL tuning and optimization   +



 
 

Kentor Saint-Petersburg phone: +7 (812) 325 13 00 email: ru@kentor.se